Sg Tanzania Tours And Safaris

We are full service travel agency

Terms and Conditions

Super Game Tanzania Tour and Safaris

AICC Building, Block 3, Kilimanjaro Wing East Africa Road, Arusha, Tanzania.

+255 752 332 165

info@sgtanzaniatoursandsafaris.com

www.sgtanzaniatoursandsafaris.com

1. Booking Confirmation

By submitting a booking request, you confirm that you have read these booking conditions and agree to be bound by them.
Super Game Tanzania Tours and Safaris only accepts booking requests in writing via email, phone, or WhatsApp.

A booking is confirmed once Super Game Tanzania Tours and Safaris sends a written confirmation via email (“Booking”), indicating that a non-refundable and non-transferable 30% deposit has been received. Payments can be made via bank transfer, electronic payment, or Pesapal.


Upon receiving your deposit, we will proceed to reserve your accommodation, excursions, and domestic flights (if applicable). Once all travel services are confirmed, we will issue an invoice, which will also serve as your official booking confirmation.


Super Game Tanzania Tours and Safaris reserves the right to reject bookings at its sole discretion, and all bookings are subject to full compliance with these terms.

2. CANCELLATIONS AND REFUNDS

In case you may need to cancel your trip, please notify us by email as your earliest convenience. Any cancellations shall be effective on the date that we received your cancellation request.

The following cancellation fees apply, both for direct clients and agents:

3. No refunds are given for the following:

Not Showing Up, late arrival or any unused services or activity.

4. AMENDMENTS

Any amendment by the client of a once confirmed itinerary (change of dates, hotel) will be charged by a reasonable amount, but at least 10% of the tour price.

5. PAYMENT

Payment for any unnecessary details if needed then may be done in traveler’s cheques or cash. We accept Visa cards, American Express cards and MasterCard.

6. ACCESS

We cannot be held responsible for any road and airstrip conditions, which may make travel impossible at times. Any emergency changes to the initial itinerary are subject to the conditions and rate changes due to weather conditions.

7. RISK

Here, the company and its owner, director, management staff and employees shall not be held responsible for any injury or death to persons on tour, nor for loss or damage to personal property, however, they may be caused. Wedraw your attention to the fact that there are certain inherent risks present when on Safari, or when engaging in any strenuous physical activity.It is your whole responsibility to get appropriate medical advice, immunization, and whether or not you are fit enough to undertake the trip, prior to departure.

8. FORCE MAJEURE

“Force Majeure “means, any circumstances beyond the control of the company (including and without limitation, acts of God, explosions, floods, tempests, fires, accidents, war or threat of war, sabotage, insurrection, civil disturbance or requisition, sickness, quarantine, any restrictions due to Pandemic Covid 19, government intervention, weather conditions or other outwards occurrences)

If the company is affected by force majeure, it shall be eligible to, and at its sole and absolute discretion, cancel any reservations or arrangements in relation to the visits. Payment will be refunded by the company to you.

9. TERMS AND CONDITIONS

All decisions and matters subject to the company’s discretion shall be by an authorized officer of the company. No alterations to the terms and conditionswill be made by any of the company’s employees, authorized representatives, or agents, unless in writing by an authorized officer of the company.

10. DISPUTES

If you have any cause for complaints while traveling, you must immediately bring it to the attention of the company’s representative or agent who will definitely attempt to resolve the situation.

11. CONSENT

The Terms under which you agreed to make the reservation cannot be changed or amended unless that is done in written form through email or fax and signed by authorized staff of the company.

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Tailored African Safari

Expert Safari Knowledge

The safari guide is arguably the most important part of the whole safari experience. Get a great guide and you’ll have an incredible time.

Tailor-Made African Safaris

SG Tanzania Safaris is a moderate to luxury safari operator dedicated to providing guests with the ultimate African experience.

Long-term Africa Relationships

We have intimate knowledge and superb long-term relationships with our partners, guides and exclusive connections across Africa.

Carefree Travel

Africa is an enticing destination, a once-in-a-lifetime opportunity for some and a repeat trip for others.

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